Skip to content
Legal

Linket warranty policy

Formal coverage terms for Linket hardware and related replacement support.

Coverage windows

Coverage period begins on the original delivery date.

Arrives Right

30 days

Covers devices that arrive non-functional, incorrect, or with manufacturing defects.

Functionality (Individuals)

6 months

Covers NFC chip failure and structural failure during normal keychain use.

Functionality (Businesses)

12 months

Includes individual functionality coverage plus batch defect handling for affected units.

What is covered

Linket warranty coverage applies to defects in materials and workmanship under normal use. Approved claims are resolved with a replacement unit.

Individual claims are limited to one replacement per qualifying device. Business claims may include replacement of affected units in a verified defective batch.

Exclusions

  • Lost items.
  • Cosmetic wear, including scratches, fading, and scuffs.
  • Water damage or prolonged immersion.
  • Heat damage, including dashboard or flame exposure.
  • Crushing, prying, drilling, heavy impact, or unauthorized modifications.

How to file a claim

Claims are reviewed in the order received.

  1. Submit the order number and clear photo or short video of the issue.
  2. Linket Support confirms eligibility within 2 business days.
  3. Approved replacements ship with standard shipping (expedited options are available).

Questions

For warranty support, email support@linketconnect.com and include your order number.

Last updated

February 10, 2026